Login

Dimension CRM Blog

 

27

Dec

The Magic of After Sale Support

Customers instinctively know a good salesman when they see one. In the case of a small business you are quite often the salesman yourself. ..
Read More
 

26

Dec

CRM Tools Help You Collect Information About Your Customers, Products And Projects

CRM (customer relationship management) is not just about client contact management. It is software that helps you to collect, organise and maintain customer, product, service and project information in a manner that allows for long term management. ..
Read More
 

25

Dec

It Is Up To 8 Times Cheaper To Retain An Existing Customer Than Acquire A New One

The most profitable businesses are that way because they have a high degree of repeat business and long term customers. “Time is money”. Time spent finding new customers can only have a positive return on investment when that customer is nurtured into becoming a loyal long term customer. ..
Read More
 

24

Dec

CRM - All About Customer Retention

As a small business owner, customers are difficult to come by and if your effort is primarily spent attracting new customers it becomes doubly hard to retain the customers you already have due to a lack of sales/ support staff. ..
Read More
 

23

Dec

A Simple And Easy To Use CRM

If you run a small business, you need a simple and easy to use CRM system. We all know that small businesses are constrained by a lack of resource and time...
Read More
 

22

Dec

Why Cloud Based CRM Systems Make Sense For Small Business

The word CRM has been mauled over the internet and there are many products that claim to be CRM systems when in reality they are nothing more than a locally hosted database. ..
Read More
 

08

Nov

Does My Small Business Need a CRM System

If you have customers (which every business does), you need a system that gives you a single point of contact for managing the relationship. You need a place where you can maintain your contact list of, both current and potential customers. Some small businesses use basic applications like Microsoft Excel and Outlook to manage their clients for notes and email archiving...
Read More