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Dimension CRM Blog

 

27

Dec

The Magic of After Sale Support

Customers instinctively know a good salesman when they see one. In the case of a small business you are quite often the salesman yourself. ..
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26

Dec

CRM Tools Help You Collect Information About Your Customers, Products And Projects

CRM (customer relationship management) is not just about client contact management. It is software that helps you to collect, organise and maintain customer, product, service and project information in a manner that allows for long term management. ..
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25

Dec

It Is Up To 8 Times Cheaper To Retain An Existing Customer Than Acquire A New One

The most profitable businesses are that way because they have a high degree of repeat business and long term customers. “Time is money”. Time spent finding new customers can only have a positive return on investment when that customer is nurtured into becoming a loyal long term customer. ..
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24

Dec

CRM - All About Customer Retention

As a small business owner, customers are difficult to come by and if your effort is primarily spent attracting new customers it becomes doubly hard to retain the customers you already have due to a lack of sales/ support staff. ..
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23

Dec

A Simple And Easy To Use CRM

If you run a small business, you need a simple and easy to use CRM system. We all know that small businesses are constrained by a lack of resource and time...
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22

Dec

Why Cloud Based CRM Systems Make Sense For Small Business

The word CRM has been mauled over the internet and there are many products that claim to be CRM systems when in reality they are nothing more than a locally hosted database. ..
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18

Nov

Customer Retention - A Sustainable Way to Grow A Business

The most profitable businesses are that way because they have a high degree of repeat business and long term customers. “Time is money”. Time spent finding new customers can only have a positive return on investment when that customer is nurtured into becoming a loyal long term customer. ..
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01

Nov

Building Profitable Relationships That Last

Forget the four P’s of Marketing and concentrate your efforts on the 3 M’s of Customer Relations as we head deeper into the global recession. What are the 3 M’s I hear you ask?..
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