Dimension CRM Blog |
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27DecThe Magic of After Sale SupportCustomers instinctively know a good salesman when they see one. In the case of a small business you are quite often the salesman yourself. ..
26DecCRM Tools Help You Collect Information About Your Customers, Products And ProjectsCRM (customer relationship management) is not just about client contact management. It is software that helps you to collect, organise and maintain customer, product, service and project information in a manner that allows for long term management. ..
25DecIt Is Up To 8 Times Cheaper To Retain An Existing Customer Than Acquire A New OneThe most profitable businesses are that way because they have a high degree of repeat business and long term customers. “Time is money”. Time spent finding new customers can only have a positive return on investment when that customer is nurtured into becoming a loyal long term customer. ..
24DecCRM - All About Customer RetentionAs a small business owner, customers are difficult to come by and if your effort is primarily spent attracting new customers it becomes doubly hard to retain the customers you already have due to a lack of sales/ support staff. ..
23DecA Simple And Easy To Use CRMIf you run a small business, you need a simple and easy to use CRM system. We all know that small businesses are constrained by a lack of resource and time...
22DecWhy Cloud Based CRM Systems Make Sense For Small BusinessThe word CRM has been mauled over the internet and there are many products that claim to be CRM systems when in reality they are nothing more than a locally hosted database. ..
18NovCustomer Retention - A Sustainable Way to Grow A BusinessThe most profitable businesses are that way because they have a high degree of repeat business and long term customers. “Time is money”. Time spent finding new customers can only have a positive return on investment when that customer is nurtured into becoming a loyal long term customer. ..
01NovBuilding Profitable Relationships That LastForget the four P’s of Marketing and concentrate your efforts on the 3 M’s of Customer Relations as we head deeper into the global recession. What are the 3 M’s I hear you ask?..
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