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Dimension CRM Features

 
1

Standardize Winning Processes

The secret to consistent success is repeating processes that are proven to work best. Whether it is a pre-sale qualification process or a post sales delivery process, a workflow that defines the right steps that need to be taken to achieve best results is the only way to make sure every department, every person, every user is "doing only what works" and doing it consistently.

2

Auto-Activate a Workflow

Based on a series of pre-defined conditions you can automatically activate a workflow and link it with a contact. This way the chain of events that need to follow during a process are automatically triggered without you having to do anything.

3

View Progress on Each Workflow

At any time you can see how far a contact has progressed on a workflow. This is a great way for seeing progress on a post sale workflow that might be all about making sure "we deliver what we say we are going to deliver" or a pre sale qualification workflow that tracks "how soon before we are ready to make the pitch".



Other Features

  • Prompt to upload a file at the end of a checkpoint
  • Fire a template driven, personalized email at the end of a checkpoint
  • Trigger SMS message on crossing a checkpoint
  • Launch Calendar to prompt a follow up time and date after a checkpoint
  • Create your own workflow templates
  • Each workflow can have unlimited steps, tasks and check points